OUR
PROMISE TO YOU
We want you to love your
purchase and have a smooth experience shopping with us. Here’s what you need to
know about returns, exchanges, refunds, delivery, and product details.
RETURNS
(2 DAYS)
We know sometimes things don’t
work out. If you need to return a product, you can do so within 2 days of
purchase. Just make sure it’s in the original, undamaged packaging.
· Note:
Delivery charges for returns are your responsibility.
· Heads-up:
Returns due to a change of mind aren’t covered.
EXCHANGES
(2 DAYS)
Want to swap an item? You can claim to exchange your product within 2 days. It needs to be in its original, undamaged
packaging.
· Delivery
charges for exchanges are on you.
· Exchanges
due to a change of mind aren’t eligible.
REFUNDS
(5 DAYS)
If your product arrives
damaged, defective, or incomplete, you can request a refund within 2 days of
receiving it. After we verify the issue, your refund will be processed within 5
working days.
· For
pre-orders, only the amount paid is refundable if we can’t provide the promised
product.
· Refunds
for a change of mind aren’t covered.
DELIVERY
TIMES
· In-stock
items: Usually delivered in 2–3 working days.
· Pre-order
items: Usually delivered in 18-25 working days.
Sometimes delivery may take a
little longer due to weather, political events, or customs delays—thank you for
your patience!
PRODUCT
AUTHENTICITY & COLORS:
All product images and
descriptions come directly from our trusted manufacturers and suppliers. We do
our best to make them accurate, but small differences may happen.
Colors may vary slightly
because of lighting, photography angles, or your screen. For the most accurate
view, check images on a desktop screen.
